Get in Touch with Echoic
Have questions about our products or need help with your purchase? Our team is here to provide you with the support you need. Connect with us today!
Contact UsHelpful Answers
What is your return policy?
We offer a 30-day return policy on all our headphones. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
Do you provide international shipping?
Yes, we ship internationally. Shipping costs will vary based on your location and the size of your order.
How do I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website.
How can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards, PayPal, and certain digital payment methods.
How do I make a warranty claim?
Please contact our support team with your purchase details and a description of the issue. We will guide you through the warranty claim process.
Can I get a discount on bulk orders?
Yes, we offer discounts on bulk orders. Contact us directly for more information on bulk order pricing.
Do you have a physical store?
Currently, we operate exclusively online, but you can receive our products quickly through our efficient delivery system.